Effective Business Communication Series: Documentation
Product Code: busc08 Time: 3.0 hour(s) CEUs: Available

Summary:
In this course, you will learn how to write clear, concise documentation. You will be able to effectively plan your documentation project and decide what information to include. This course also discusses the proper parts of a document, the editing process, and the preparation of your document for production and distribution.

Objectives:

  • Understand the importance of planning your projects
  • Select information relevant to your audience
  • Identify and set up the standard sections of a document
  • List the four rules of producing effective documentation
  • Use charts, graphs, and tables to illustrate steps in the procedures you are documenting
  • Choose the best formatting characteristics for your documentation project


Topics:

  • Planning the project
  • Gathering information
  • Organizing information
  • Producing document parts
  • Writing your documentation
  • Writing and editing drafts
  • Finalizing your document

Technical Requirements:
P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Javascript, DHTML and cookies enabled; Sound card with speakers or headphones strongly recommended.

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Terms of Use:

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